Shipping policy
Wanggan Tech Shipping Policy
1.Order Processing
Please allow 2 days to process your order. Expect an email within 2 days to let you know your order is on the way.
2.Ship Time
Orders placed before 4 o'clock during store hours Monday to Friday will be shipped the same day. Orders placed outside of these hours will be shipped the next work day we are open.
When your order is ready for shipped, you will receive an email with real-time tracking information.
3.Delivery time
Estimated delivery time:7~15 days
4.Shipping Cost
Orders are generally shipped within 2 days using YunExpress. Flat rate shipping fee of 3~13 dollars applies to orders shipping to all location.
Shipping charges for your order will be calculated and displayed at checkout.
Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Wanggan Tech is not responsible for these charges if they are applied and are your responsibility as the customer.
5.Refund,Returns and Exchanges
We accept returns up to 7 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return after checking.
In the event that your order arrives damaged in any way, please email us as soon as possible at sales@cdwgkj.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
more details about refund policy(click here to check)
If you have any further questions, please don't hesitate to contact us at sales@cdwgkj.com or whatsapp +86 19938213504.